New CLients INSTRUCTIONS
To secure your booking after requesting an appointment, YOU MUST SIGN THE SERVICE AGREEMENT and send pre-consultation photos. If the required steps are not completed within 15 minutes, your appointment request will be canceled.
cancellation policy
Appointments canceled with less than a 24 hour notice, no-shows, sick/car issues, and same day cancellation WILL be charged the full amount of service booked.
Canceling an appointment via phone is not an option.
Contact info@swaydmenssalon.com if you need to cancel within 24 hours of your appointment (you will be charged the full amount of service booked).
no Cell phone policy
NO CELL PHONE USE IN THE CHAIR OR SALON (MUST KEEP PHONE ON SILENT AT ALL TIMES).
late arrivals
Due to tight scheduling, if you are more than 10 minutes late to your appointment you will be asked to reschedule and charged the full amount of service booked.
age requirement
21+ to receive services, no exceptions.
This is not the place for a quick haircut; we take each session seriously to ensure the best haircut, treating hair as an art form.
We reserve the right to decline your appointment.
If you’re the type of person who likes to micro-manage your haircut, this is not the place for you.